Privacy Policy

QUICKRANE Privacy Policy

QUICKRANE (hereinafter referred to as “the Company”) establishes the following privacy policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “the Services”).

Personal Information

“Personal Information” refers to “personal information” as defined in the Personal Information Protection Law and refers to information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, and other descriptions contained in such information, as well as data related to facial appearance, fingerprints, voiceprints, and the insurer number of a health insurance card (personal identification information).

Method of Collecting Personal Information

The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number when users register to use the Services. Additionally, the Company may collect transaction records and payment information, including personal information, between users and business partners (including information providers, advertisers, and advertisement distributors, hereinafter referred to as “Partners”).

Purpose of Collecting and Using Personal Information

The purposes for which the Company collects and uses personal information are as follows:

1. To provide and operate the Services
2. To respond to user inquiries (including identity verification)
3. To send emails about new features, updates, campaigns, and other services provided by the Company that users are using
4. To contact users as needed for maintenance and important notices
5. To identify users who violate the terms of use or attempt to use the Services for fraudulent or unjust purposes, and to refuse their use of the Services
6. To allow users to view, change, delete, and view their registered information and usage status
7. To charge users for paid services
8. For purposes incidental to the above

Changes to the Purpose of Use

The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to that before the change. If the purpose of use is changed, the Company shall notify the user of the changed purpose by the method prescribed by the Company or announce it on this website.

Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without the prior consent of the user, except in the following cases, except as permitted by the Personal Information Protection Law and other laws and regulations:

1. When it is necessary to protect a person’s life, body, or property and it is difficult to obtain the person’s consent
2. When it is particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the person’s consent
3. When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them to perform the affairs stipulated by laws and regulations, and obtaining the person’s consent is likely to impede the performance of those affairs
4. When the following matters have been announced or made public in advance and the Company has notified the Personal Information Protection Commission:
   • Including provision to a third party in the purpose of use
   • Data items provided to third parties
   • Means or method of provision to third parties
   • Stopping the provision of personal information to third parties at the request of the person
   • Method of accepting the person’s request Notwithstanding the provisions of the preceding paragraph, the following cases do not fall under the provision to third parties:
5. When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
6. When personal information is provided as a result of business succession due to merger or other reasons
7. When personal information is used jointly with a specific person, and the fact, items of personal information to be used jointly, scope of joint users, purpose of use by the users, and name or title of the person responsible for the management of the personal information is notified to the person in advance or placed in a readily accessible condition for the person

Disclosure of Personal Information

When the Company is requested by the person to disclose personal information, the Company will disclose it to the person without delay. However, if any of the following applies by disclosing, the Company may not disclose all or part of the information, and if the Company decides not to disclose, the Company will notify the person without delay. A fee of 1,000 yen per case will be charged for the disclosure of personal information.

1. When there is a risk of harm to the life, body, property, or other rights and interests of the person or a third party
2. When there is a risk of significant hindrance to the proper execution of the Company’s business
3. When it violates other laws and regulations Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information such as history information and characteristic information will not be disclosed.

Correction and Deletion of Personal Information

If a user finds that the personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as “correction, etc.”) the personal information according to the procedures specified by the Company. If the Company receives a request from a user and deems it necessary to respond to the request, the Company will correct the personal information without delay. The Company will notify the user without delay when corrections are made or when it is decided not to make corrections based on the provisions of the preceding paragraph.

Suspension of Use, etc. of Personal Information

When the Company is requested by the person to suspend or delete the use of personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that it is being handled beyond the scope of the purpose of use or that it was obtained by fraudulent means, the Company will conduct the necessary investigation without delay. Based on the results of the investigation, if the Company deems it necessary to respond to the request, the Company will suspend the use of the personal information without delay. The Company will notify the user without delay when the suspension of use, etc. is implemented or when it is decided not to suspend use based on the provisions of the preceding paragraph. Notwithstanding the preceding two paragraphs, if the suspension of use, etc. involves a large cost or is otherwise difficult to implement, and if alternative measures can be taken to protect the rights and interests of the user, the Company will take these alternative measures.

Changes to Privacy Policy

The contents of this Policy may be changed without notifying the user, except as otherwise provided by law or this Policy. Unless otherwise specified by the Company, the revised privacy policy shall take effect from the time it is posted on this website.

Contact Information

For inquiries regarding this Policy, please contact us via the contact form.

About Cookies

1. Cookies Cookies are small data files sent from the web server to the user’s browser and stored on the user’s device when the user accesses the Company’s website. Cookies enable the identification of the user’s browser when they revisit the website. Cookies do not contain any information that can identify a specific individual. The Company uses cookies and similar technologies (collectively referred to as “cookies, etc.”) to obtain user information to improve website convenience, analyze usage, and optimize advertisement delivery. If you want to reject the sending or receiving of cookies, you can disable cookies in your browser settings. However, please note that disabling cookies may prevent you from using some of the services on our website. Please check the “Help” menu of your browser for instructions on how to change cookie settings.
2. Use of Google Advertising Services (1) Google Analytics The Company uses Google Analytics, a service provided by Google LLC, to analyze website traffic. By using Google Analytics, Google collects and analyzes user browsing history based on cookies, etc. The Company receives analysis results from Google and uses them to understand user access. The collected information does not contain any information that can identify a specific individual. For more information on how Google handles data with Google Analytics, please check Google’s website.(2) Enhanced Conversions The Company uses the enhanced conversion feature of Google’s advertising services for more accurate conversion measurement. This feature matches the data held by Google with the personal data held or provided by the Company for purposes such as ad delivery and performance measurement. For more information on how data is handled in enhanced conversions by Google, please check Google’s website.